Refunds

You are paying the displayed price to take #1 in Richest Queue.

Once a valid payment has placed you at the front, the purchase has been delivered. Somebody else later paying more and moving ahead of you does not undo that purchase.

Changing your mind is not normally a reason for a refund.

We will put things right if you are charged incorrectly, charged twice, successfully charged but never placed at #1, or if a technical fault on our side prevents the purchase from being delivered as described.

If two payments race for the same price and yours confirms after that price has already been taken, we will not silently place you at a different price. The payment will be handled under our stale-payment protection.

If we remove an entry because it breaks the rules, any refund will depend on the circumstances and applicable law.

Nothing on this page overrides rights you have under applicable consumer law.

For a payment problem, use the contact page.

Last updated: 23 August 2026.